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Picture it…
You arrive at your resort and check-in at the front desk. Typically when checking in, you give the front desk your credit card information so that they may bill any incidentals you charge to your room, to your card.
You go to your room and settle in. All is good.
At some point, during your stay, the phone rings in your room. You answer it and the person on the other end says the following: “This is the front desk. We’ve come across a problem with your charge card information. If you could, please re-read your credit card number and verify the last 3 digits numbers at the reverse side of your charge card.”
Not thinking anything of it, since the call seems to come from the front desk, you oblige. But actually, it may be a scam by someone calling from either outside the hotel or from another phone within the hotel.
They sound so professional, that you think you are talking to the front desk, but they very well could have been someone who was in the lobby while you were checking-in, overheard your name, and your room number.
If you ever encounter this scenario on your travels, tell the caller that you will be down to the front desk to clear up any problems. Then, go to the front desk and ask if there was a problem.
If there was none, inform the manager of the hotel that someone tried to scam you of your credit card information, acting like a front desk employee.
Anyone traveling should be aware of this one!
